How to Use the "Forgot Password" Option - Client Portal

If you’ve forgotten your password for the Notenetic Client Portal, follow the steps below to reset it quickly and securely.

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Steps to Reset Your Password

1. Go to the Login Page

   • Visit: https://myhealth.notenetic.com/logIn

2. Click "Forgot Password"

   • You’ll find this link just below the login button.

3. Enter Your Username

   • Input your portal username into the field provided.

4. If You're a Parent Using a Parental Login:

   • Check the box labeled "This username is Parental Login" before submitting.

5. Click Submit

   • An email will be sent to the email address on file in your client profile.

   • The email will contain:

     • Your username

     • A temporary password

     • A link to the portal login page

6. Log In and Set a New Password

   • Go to https://myhealth.notenetic.com/logIn

   • Enter your username and the temporary password provided in the email

   • 

   • A prompt will appear asking you to:

     • Re-enter the temporary password in the Current Password field

     • Enter your new password in the next field

     • Confirm the new password in the final field

     • 

   • Click Submit to complete the password reset process

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📧 Example Reset Email:

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Note: For security, make sure to use a strong, memorable password and do not share your login credentials with anyone.

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